My militant marketing surveys show that a majority of customers and clients prefer the personal touch. They want to deal and work with the same person all time. They like to know that if they have a problem, they only have to call one person or send one e-mail and their problem will be taken care of.The problem with that is that it’s a disappearing benefit, a throwback to the good ol’ days if you will. With the demand for the personal touch as high as or higher than ever, there are huge opportunities for people who are willing to “employ the human tough,” and do what it takes to be a top notch marketing professional.
Where was your last memorable customer service encounter and was it good or not so good?
Leave me a post and tell me about it.
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Mark Edward Brown
Welcome to Mark Edward Brown's Blog! I'm a Leader ~ Success $trategist ~ and Militant Marketer. Interact with me and join the Adventure: Ask me a question below, Leave me a comment and Add me to your social network!
