Mark Edward Brown's Blog

I referenced in a previous blog entry here on MarkEdwardBrown’s Blog about how I lost all of my websites and one of my most vital business e-mail accounts.  I have also been working with my bank to stop the people in question because they have been charging me monthly for a service they stopped providing over 4 months ago (web hosting).

Last night the most interesting thing happened, the people that run that operation called me – how ironic, after all this time of me trying to contact them (to cancel the service they stopped providing) and not recieving any feedback or contact from them, they call me.  Guess what, the guy on the other end of the phone proceeded to tell me that I was unethical and accused me of bad business practices for initiating a chargeback with my bank.

To make matters worse here is the last e-mail that I recieved from them:

We will be forwarding this information and all logged information including today’s recorded phone call made to (my home phone)

You have claimed many lies and have every proof to prove you wrong and these two disputes/chargebacks are illegal, fraudulent and unethical.

Ticket Details
===================
Ticket ID: EYK-460722
Department: Legal
Priority: High
Status: On Hold

The botoom line is I am advising all marketers, militant or not – Do Not do business with:

VirtuosoNetSolutions.com or LogicWeb.com

Their customer service is the worst I have ever recieved and this is the first time in my career as a marketer that a so called business that I was paying my hard earned money to called me to tell me I was unethical for trying to right a wrong that was done to me by them!

Onward – what have been some of your less then enjoyable business experiences with so called customer service providers?

Mark

AKA – The Militant Marketer